We want you to be completely satisfied with your purchase from our VistaSkin skin care store. If for any reason you are not satisfied with your order, we offer a simple and hassle-free return policy.

To initiate a return, please contact our customer service team within 30 days of receiving your order. Our team will provide you with instructions on how to return your item(s).

To be eligible for a return, the item(s) must be unused, unopened, and in their original packaging. We cannot accept returns of opened or used products due to hygiene and safety reasons.

Once we receive your returned item(s), we will inspect them to ensure they meet our return policy requirements. If the item(s) are deemed eligible for a return, we will issue a refund for the purchase price of the item(s), minus any shipping costs.

Please note that it may take several business days for your refund to be processed and reflected on your account.

If you received a damaged or defective item, please contact our customer service team as soon as possible, and we will provide instructions on how to return the item(s) and receive a replacement or refund.

We are committed to providing excellent customer service and support, and we will do our best to resolve any issues with your order quickly and efficiently.